Welcome to Burkart Industries, Inc.
Lenze/AC TECH Premier Authorized Stocking Partner for the Midwest
Full Inventory of Kendrion Brakes, Lenze SMV Drives and Accessories
BURKART INDUSTRIES RETURN POLICY
Burkart Industries realizes that not every purchase is the correct one. We can accept, for exchange or return, items which were purchased direct from us within the last 30 days and are in new resalable condition. This excludes open drives, non-standard or custom brake products.
Brake products ordered online will have a restock fee of 20%.
Lenze SMV products ordered online will have a restock fee of 30%.
For all other orders our returns department will advise if, and what, the restock fee is at the time of the return. Restock fees may vary based on the manufacturers return policy.
You will need to have a RGA (Returned Goods Authorization)
This will be issued from our returns department.
Please call 859-240-2530 or you can email your request to returns@burkartindustries.com.
REFUND POLICY
After product is returned and any restock / return fee is accessed, refund will be made via credit card refund via Square procedures.